Privacy Policy

Effective Date: May 10, 2026
Website: https://3flowwellness.com

3 Flow Wellness (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, book services, complete forms, or interact with us online or in person.

By using this website or our services, you consent to the practices outlined in this Privacy Policy.

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1. Information We Collect

We may collect personal information including:

• name

• email address

• phone number

• billing information

• appointment details

• wellness or health-related information voluntarily provided by you

• messages submitted through forms or email

• website usage data

We may also automatically collect certain technical information such as:

• IP address

• browser type

• device information

• pages visited

• cookies and analytics data

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2. How We Use Your Information

We use your information to:

• schedule and manage appointments,

• communicate with you,

• provide wellness services,

• process payments,

• improve our website and services,

• send updates or marketing communications (if consented),

• maintain records and internal administration,

• comply with legal obligations.

We only collect information reasonably necessary for these purposes.

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3. Wellness & Health Information

Any wellness or health-related information you voluntarily provide is treated with care and confidentiality.

However, information shared with 3 Flow Wellness is not considered protected medical information under healthcare privacy legislation unless otherwise required by law.

Please avoid sharing sensitive medical information unless necessary for participation in services.

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4. Payment Information

Payments may be processed through secure third-party payment providers.

We do not store full credit card or payment information on our servers.

Third-party payment processors are responsible for handling your payment data securely.

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5. Cookies & Analytics

Our website may use:

• cookies,

• analytics tools,

• tracking pixels, and

• similar technologies

to improve website performance and understand visitor behavior.

You can modify your browser settings to decline cookies if preferred.

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6. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information with trusted third-party providers only when necessary to:

• process payments,

• manage bookings,

• operate website services,

• send communications, or

• comply with legal obligations.

Information may also be disclosed:

• where required by law,

• to protect rights or safety, or

• with your consent.

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7. Data Security

We take reasonable administrative and technical measures to help protect your personal information from unauthorized access, misuse, loss, or disclosure.

However, no online transmission or storage system can be guaranteed completely secure.

Use of this website and electronic communication is at your own risk.

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8. Retention of Information

We retain personal information only as long as reasonably necessary for:

• service delivery,

• legal obligations,

• business operations, or

• dispute resolution.

We may securely delete or anonymize information when no longer required.

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9. Your Rights

Depending on your location and applicable laws, you may have the right to:

• request access to your information,

• request corrections,

• withdraw consent,

• request deletion of information,

• unsubscribe from marketing communications.

To make a request, contact us using the information below.

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10. Third-Party Links

This website may contain links to third-party websites or platforms.

We are not responsible for the privacy practices or content of third-party websites.

Please review their policies separately.

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11. Children’s Privacy

Our services and website are not intended for children under 13 years of age.

We do not knowingly collect personal information from children.

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12. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

Updated versions will be posted on this page with the revised effective date.

Continued use of the website constitutes acceptance of the updated policy.