Refund Policy

At 3 Flow Wellness, we are committed to providing high-quality wellness services and respecting the time and energy dedicated to each client appointment.

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Please review the following Refund Policy carefully before purchasing or booking services.

1. Session Purchases

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All Spinal Flow sessions, wellness appointments, and services are non-refundable once purchased unless otherwise required by law.

By booking a session, you acknowledge and agree that:

• results are not guaranteed,

• wellness experiences vary from person to person,

• participation is voluntary.

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2. Packages & Memberships

Packages, bundles, memberships, and multi-session programs are non-refundable and non-transferable unless otherwise stated in writing.

Unused sessions:

• may not be exchanged for cash,

• may expire according to the package terms,

• may not be shared without prior approval.

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If 3 Flow Wellness must cancel or reschedule an appointment due to illness, emergency, scheduling conflicts, or unforeseen circumstances, clients will be offered:

• a rescheduled appointment,

• account credit, or

• a refund where appropriate.

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Refund requests may be reviewed on a case-by-case basis at the sole discretion of 3 Flow Wellness.

Approval of any exception does not create an obligation for future refunds.